FAQs

We accept all major credit cards (Visa, Mastercard, American Express, Diners Club, and Discover).
We also offer PayPal for your convenience.

Unfortunately no, as we are an online retailer only.

The arrival time depends on your location and shipping option selected at the checkout.

We ship orders Monday to Friday, with exception for holidays. Orders placed before 12:00 AM EST (09:00 PM PST) will be packed and shipped within 3 business days.

Once your order is successfully submitted, the warehouse packs and dispatches your order.

As soon as your order is shipped, we will send an email notification containing order tracking information, along with the estimated delivery date from the courier.

Please refer to your order’s tracking information to view estimated delivery time.

Yes, our products are ETL Listed and comply with UL and CSA standards.

We would love an opportunity to address any questions or concerns you might have. Please don't hesitate to email customercare@2edesign.com and we will make sure to reply within 24 hours.